Analyst, Cloud Management, Digital Infrastructure
Job Summary
The Analyst, Infrastructure Management, Digital Infrastructure, is part of a dynamic global IT organization that supports the company’s mission and focus on innovation and sustainability,
comprised of the ‘4 Ps’ – Product, Planet, People, and Performance. This role is responsible for leading regional strategic projects, configuring and implementing innovative plans, and collaborating with Avient's Digital Infrastructure and Operations teams. The Analyst will ensure high availability, reliability and security within Avient’s digital public and private cloud and manufacturing infrastructure, including for both internal and external business users and partners.
This role collaborates with associates across all levels, geographies, business units and business functions to solve business challenges and achieve desired business outcomes. This analyst will have opportunity to bring new thinking to the organization, challenge the status quo, try out different approaches and make an impact not just on the immediate team, but IT and the organization overall.
Essential Functions
· Configures, deploys, administers, and maintains Avient’s regional cloud and global infrastructure environments, including but not limited to:
o Microsoft 365 Tenant Services
o Microsoft Entra ID – formerly Azure Active Directory
o Microsoft Public DNS
o M365 License Management
o Tenant Governance Compliance
o SharePoint, OneDrive and Teams Compliance
o M365 Auditing & Compliance
o Microsoft Compliance Center
o Identity & Access Management Compliance
o Azure Information Protection & Data Loss Prevention
· Provide project management for complex cloud integrations, installations, and upgrades.
· Ensure that the security, performance, reliability, and efficiency of Avient's global cloud services are maintained and continually improved.
· Troubleshoot and resolve all relevant issues identified through monitoring platforms, calls, service desk, and vendor generated tickets in accordance with established SLAs.
· Act as a liaison between appropriate end users and all other IT Teams via phone, email, and ticketing systems.
· Provides documentation for all projects, systems, and knowledgebase articles.
· Support and help maintain relationships with all relevant IT vendors.
· Participate in the IT strategic process and/or service needs.
· Ability to work with little or no supervision within global virtual teams.
· Follow instructions to achieve a high-quality outcome.
· Flexibility to work within global regional time zones, including to participate in off hours support and weekend on-call status.
· Potential global travel up to 10%.
· Other duties as assigned.
#LI-GM1
QUALIFICATIONS:
Education and Experience
- Bachelor’s degree in computer science or related field, or equivalent experience
• 3 - 7 years of professional experience supporting installing and configuring appropriate systems listed above.
• Appropriate Microsoft Administration or Engineer level certifications required.
• Advanced Microsoft or similar industry certifications are a benefit.
Additional Qualifications
• Demonstrated project management skills utilizing tools and established methodologies.
• Demonstrated knowledge of current and emerging technologies in relevant areas.
• Excellent oral and written communication and analytical skills required.
• Demonstrated experience working and collaborating within a global enterprise with diverse teams.
• Demonstrated infrastructure security focus and best practice working habits.
• Experience leading and contributing to infrastructure projects within a fast-paced acquisition focused culture.
Physical Demands
Competencies
· Each position at Avient focuses on eight Core Competencies as a Leader of Self. Additionally, management positions focus on Leadership Competencies as a Leader of Others and/or a Leader of the Business. These competencies are designed to drive behavior that will ultimately help our associates excel at their current roles, while supporting individual and career development.
Environmental, Health, Safety, & Security (EHS&S) Requirements
· Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
· Security includes physical security and cyber security.