Customer Service Representative

What We Are Looking For :

• Above all, you have a customer-centric mindset, and you live the below 6 key values:
• Accountability: you take responsibility and keep promises 
• Authenticity: in customer contacts, nothing beats being real
• Respect: you listen actively and respect your customers’ time
• Optimism: you see solutions, not problems. You use positive language
• Appreciation: you show customers how much we appreciate their loyalty
• Communication: you communicate easily, professionally and regularly with your client portfolio 
• Quick learner
• Proactive mindset
• Stress resistant and excellent communication skills (verbal and written)
• Strong analytical and problem solving skills
• Able to set priorities and to work in a structured way, with a high level of autonomy
• Team player and flexible  
• Attention to detail
• An advanced level in English is mandatory; any other European language is highly valued
• Bachelor degree in an administrative, commercial or logistics orientation
• Experience with SAP is a plus

PERKS AT WORK

• Culture of trust, empowerment and constructive feedback, we also provide our associates with robust development programs such as Avient Academy, Lean Six Sigma, and various leadership workshops to allow for career growth in a variety of ways.
• With workplace flexibility, health and wellness programs, casual dress days, and paid time off for community service, we are committed to building upon our positive momentum.
• Extensive onboarding, mentoring and personal development opportunities and an international team of experts.

We believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world.  In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance.