Digital Analyst, Endpoint Management
Job Summary
The Analyst, Endpoint Management, Digital Infrastructure, is part of a dynamic global IT organization that supports the company’s mission and focus on innovation and sustainability, comprised of the ‘4 Ps’ – Product, Planet, People, and Performance.
This role is responsible for leading regional strategic projects, configuring and implementing innovative plans, and collaborating with Avient's Digital Infrastructure and Operations teams. The Analyst will ensure high availability, reliability and security within Avient’s digital public and private cloud and manufacturing infrastructure, including for both internal and external business users and partners. This role collaborates with associates across all levels, geographies, business units and business functions to solve business challenges and achieve desired business outcomes. This analyst will have opportunity to bring new thinking to the organization, challenge the status quo, try out different approaches and make an impact not just on the immediate team, but IT and the organization overall.
Essential Functions
· Configures, deploys, administers, and maintains Avient’s regional and global endpoint management systems, including but not limited to:
o EndPoint Manager (Intune/Autopilot)
o EPM Cyberark
o Endpoint Security (Cortex/Crowdstrike/Defender)
o Mobile Device Management (Intune/AirWatch)
o Application Packaging & Deployment
o Remote Assistance (ProxyPro etc)
o LAPS & Encryption (BitLocker)
o Desktop OS
o Office Suite
· Provide project management for complex client endpoint integrations, installations, and upgrades.
· Ensure that the security, performance, reliability, and efficiency of Avient's global endpoint infrastructure is maintained and continually improved.
· Troubleshoot and resolve all relevant issues identified through monitoring platforms, calls, service desk, and vendor generated tickets in accordance with established SLAs.
· Act as a liaison between appropriate end users and all other IT Teams via phone, email, and ticketing systems.
· Provides documentation for all projects, systems, and knowledgebase articles.
· Support and help maintain relationships with all relevant IT vendors.
· Participate in the IT strategic process and/or service needs.
· Ability to work with little or no supervision within global virtual teams.
· Follow instruction to achieve a high-quality outcome.
· Flexibility to work within global regional time zones, including to participate in off hours support and weekend on-call status.
· Potential global travel up to 10%.
· Other duties as assigned.
QUALIFICATIONS:
Education and Experience
• 3 - 7 years of professional experience supporting installing and configuring appropriate systems listed above.
• Appropriate Microsoft Administration or Engineer level certifications required.
• Advanced Microsoft or similar industry certifications are a benefit.
Additional Qualifications
• Demonstrated project management skills utilizing tools and established methodologies.
• Demonstrated knowledge of current and emerging technologies in relevant areas.
• Excellent oral and written communication and analytical skills required.
• Demonstrated experience working and collaborating within a global enterprise with diverse teams.
• Demonstrated infrastructure security focus and best practice working habits.
• Experience leading and contributing to infrastructure projects within a fast-paced acquisition focused culture.
Physical Demands
Competencies
· Each position at Avient focuses on eight Core Competencies as a Leader of Self. Additionally, management positions focus on Leadership Competencies as a Leader of Others and/or a Leader of the Business. These competencies are designed to drive behavior that will ultimately help our associates excel at their current roles, while supporting individual and career development.
Environmental, Health, Safety, & Security (EHS&S) Requirements
· Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization.
· Security includes physical security and cyber security.
Who We Are
Avient Corporation provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include
- Dyneema®, the world’s strongest fiber™, enables unmatched levels of performance and protection for end-use applications, including ballistic personal protection, marine and sustainable infrastructure and outdoor sports
- Unique technologies that improve the recyclability of products and enable recycled content to be incorporated, thus advancing a more circular economy
- Light-weighting solutions that replace heavier traditional materials like metal, glass and wood, which can improve fuel efficiency in all modes of transportation and reduce carbon footprint
- Sustainable infrastructure solutions that increase energy efficiency, renewable energy, natural resource conservation and fiber optic / 5G network accessibility. Avient employs approximately 10,000 associates and is certified ACC Responsible Care®, a founding member of the Alliance to End Plastic Waste and certified Great Place to Work®. For more information, visit www.avient.com.
Why Avient
Avient Corporation is a world-class sustainable organization built on innovation, collaboration, and employee development. We are committed to providing a supportive and dynamic work environment where our diverse associates can grow and succeed, as well positively impacting our planet and the communities we serve. Our Great Place to Work culture, values, and benefits make Avient an employer of choice for top talent.At Avient, we believe diversity of ideas and backgrounds gives us the creativity to be successful in a rapidly changing world. In support of this, we stress equality of opportunity for all qualified individuals in accordance with applicable laws. Decisions on hiring, promotion, development, compensation or advancement are based solely on a person’s qualifications, abilities, experience and performance.
Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law.
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