MES Analyst
QUALIFICATIONS:
Required Skills
- Excellent troubleshooting, diagnostic and problem-solving skills.
- Ability to think things through with incomplete data.
- Demonstrate superior customer service
- Facilitate positive proactive working relationships with customers and internal resources.
- Remain positive and calm under pressure.
- Ability to convey detailed information verbally and written to internal and external business partners.
- Ability to document service request activity in our incident management solution to track issues to resolution
- Familiarity with remote monitoring and diagnostics solutions and concepts.
- Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach.
- Strong computer skills including: Microsoft Office, Microsoft Project, and SQL Server
- Superior oral and written communication skills.
- Excellent typing skills, strong grammar and spelling abilities.
- Ability to work independently with minimum direction
- Pursues projects with energy, drive, and urgency. Have a desire to finish.
Preferred Skills
- Knowledge of or experience with manufacturing processes
- Knowledge of manufacturing core tools such as Logic controller, historians, SQL, MES and ERP systems.
- Knowledge of manufacturing label printing equipment
- Ability to write and understand SQL
- SQL Queries
- SSRS Reports
- Dissect stored procedures.
- Create datasets to analyze and recreate issues reported by customers.
- Ability to look through database log files to troubleshoot software issues.
- Routinely log into databases for data analysis and troubleshooting.
- Experience with representational state transfer (REST) APIs.
- Understanding of the software development lifecycle (SDLC)
Education and Experience
· Bachelors of Science degree in Computer Science, Business, Information Systems or related business field, or equivalent experience required
· 1-3 years of experience in similar roles
· A proven record of accomplishment of working both independently and as a member of a team.
· Communicates effectively with both technical IT audiences, and non-technical business audiences.
· Demonstrated problem solving skills and creativity applied to IT systems and business processes.
· Successful candidates will be driven to succeed while fostering a great place to work.
Physical Demands
The characteristics listed below are representative of the physical and environmental demands required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
· Requires standing and sitting for prolonged periods of time, talking and listening.
· Must be able to walk and use hands
· Typical work is in an office environment where the noise level is low to moderate.
Competencies
· Each position at Avient focuses on eight Core Competencies as a Leader of Self. Additionally, management positions focus on Leadership Competencies as a Leader of Others and/or a Leader of the Business. These competencies are designed to drive behavior that will ultimately help our associates excel at their current roles, while supporting individual and career development.
Environmental, Health, Safety, & Security (EHS&S) Requirements
- Security includes physical security and cyber security.
Avient Corporation is a drug free workplace. Avient is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state and local law.