Source to Pay Manager
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Innovation goes far beyond materials science; it´s powered by the passion, creativity, and diverse expertise of 9,000 professionals worldwide. Whether you´re a finance wizard, a tech enthusiast, an operational powerhouse, an HR changemaker, or a trailblazer in materials development, you´ll find your place at Avient.
Join our global team and help shape the future with sustainable solutions that transform possibilities into realities. Your unique perspective could be the key to our next breakthrough!
Job Summary
Experienced leader with in-depth Source-to-Pay (StP) process and business understanding, presenting Shared Service / Global Business Services (GBS) business sector knowledge, combined with people management experience. The candidate will manage the StP encompassing the following responsibilities: deliver Source to Pay process at expected level, drive operational effectiveness and efficiency within area of responsibility, manage workload distribution according to the people competencies and capabilities. Will play a key role in the success of strategic projects such as Coupa, S/4 Hana implementation, and integration of new acquisitions. The candidate is a decision maker within the area of responsibility as well as trusted partner for key stakeholders in the business and within GBS being able to manage a diverse workforce. We welcome experience in matrix structures and a candidate that is able to base decisions on broad input.
Essential Functions
- Manage and deliver specific operational and business objectives incl: timely completion and accurate processing of daily transactions according to the metrics, documentation, best practices and alignments with Global Process Owners according to the compliance framework
- Represent Global Business Service on specific meetings within area of responsibility, acting as trusted partner for business key stakeholders, external partners and team members
- Deliver and manage projects across our company and at location level. Contribute to developing project plans, timelines, and budgets in collaboration with stakeholders, identify project risks and develop mitigation strategies to minimize potential impact, ensure all project deliverables are completed to a high standard of quality, escalate issues, and follow up, facilitate communication and collaboration among project team members, provide guidance and support to team members as needed
- Successfully collaborate in various matrix teams incl. working together with other SSCs functions for best practice sharing as well as best in class and cost optimal process execution
- Proactively support for GBS scale up including e.g. opportunity identification, implementation plan development, resource and skillset identification and transition supervision
- Assign team members for task execution according to their capacity, competency set and Individual Development Plans according to the local regulations
- Handle escalations and lessons learned; collect input to improve process and increase quality of service within domain area, identify and supervise quality, productivity and compliance improvements in collaboration with respective Global Process Owner
- Support technology enablement within the processes, taking decisions based on data and analytics as well as being able to implement them into operational activities
- Develop reporting team by identifying strengths and weaknesses, assigning development tasks and support the implementation
- Keep healthy retention within team and support controlled rotation across departments inside and outside GBS; ensure high employee motivation
- Proactively articulate risks and manage accordingly to secure compliant and on time service delivery
- Timely review the procedures for continuous improvement and implement with help of Global Process Owners
- Execute tasks, projects delegated by employer
- Other duties as assigned
Education and Experience
- Experience in GBS/SSC/BPO area
- 5 years of experience in people management as a direct supervisor or matrix supervisor with accountability for results of the reporting team, experience in virtual management is a plus
- Deep understanding of the domain, incl. process understanding, and technology used in the area of responsibility
- SAP experience is a must; other ERP systems is a plus
- Experience with process standardization and optimization, digitalization, Lean, Analytic is a must
- Experience as a project manager accountable for results delivery is a plus
- Fluent English is a must and other European language is a plus.
Qualifications
- High Business Acumen, inspiring leader demonstrating high business standards
- Proactive and open minded
- Stress resistance
- Extraordinary communication and presentation skills
- People orientated on their development and best ability for their development inside and outside GBS
- Personal Skills - Assertive
- Personal Skills - Team Building
- Personal Skills - Influence
We believe that all of our global employees are leaders and that the six most important behaviors for driving our strategy and culture are the same no matter if an employee is a leader of self, a leader of others, or a leader of the business.
By playing to win, acting customer centric, driving innovation and profitable growth, collaborating seamlessly across Avient, and motivating and inspiring and developing others and yourself you will accelerate your ability to achieve Avient’s strategic goals, to meet our customer needs, and to accomplish your career goals.